Get instant answers to common questions about Kondky's Field Service Management Platform
Kondky is a comprehensive Field Service Management platform designed to streamline operations for service businesses. Our software provides end-to-end solutions including scheduling, dispatching, work order management, mobile workforce tracking, and customer communication tools. We leverage AI and mobile-first technology to help businesses improve efficiency, productivity, and customer satisfaction.
Kondky is ideal for a wide range of field service industries including HVAC, plumbing, electrical, appliance repair, pest control, landscaping, facility management, locksmiths, and many more. Whether you're a small local business or a large enterprise, our platform is scalable and adaptable to your specific operational needs.
Yes! We offer a 15-day free trial that provides full access to all Kondky features. No credit card is required, and you'll have complete support during your trial period to help you evaluate how our platform can transform your field service operations.
We offer transparent, flexible pricing starting at $49 per user per month. Our plans include all core features with no hidden fees. We have tiered options to accommodate businesses of different sizes, from small teams to large enterprises. Custom enterprise solutions are also available for organizations with unique requirements.
No. Our pricing is all-inclusive. The monthly fee covers the entire platform, including mobile app, scheduling tools, reporting, customer portal, and ongoing updates. We do not charge extra for features like offline mode, integrations, or customer support.
Absolutely. We offer flexible plans that you can modify or cancel at any time. There are no long-term contracts or penalties. If you need to scale up or down, you can easily adjust your subscription to match your current business needs.
Yes, our mobile app is designed with a robust offline-first approach. Technicians can access job details, update work orders, capture signatures, and record information without an internet connection. All data automatically syncs when connectivity is restored, ensuring seamless productivity in any environment.
Kondky offers integrations with major CRM, accounting, payment processing, and ERP systems. We provide both pre-built connectors and a flexible API for custom integrations. Our technical team can help configure seamless data flow between Kondky and your existing business tools.
Data security is our top priority. We use enterprise-grade encryption, implement role-based access controls, and comply with industry security standards. All data is encrypted in transit and at rest, backed up redundantly across multiple geographic locations. We also offer two-factor authentication and continuous security monitoring.
Most businesses can be fully operational within 24-48 hours. Our implementation process includes personalized onboarding, data migration assistance, comprehensive training, and dedicated support. For businesses with complex requirements, we offer custom implementation strategies to ensure a smooth transition.
Yes, we offer multiple training options including live video sessions, recorded tutorials, comprehensive documentation, and personalized onboarding support. Our customer success team ensures your team is fully equipped to leverage all Kondky features effectively.
We provide 24/7 customer support through multiple channels including live chat, email, phone, and video consultations. Our support team includes technical experts and field service professionals who can assist you with any questions or challenges during and after implementation.